HOW WE WORK WITH YOU

STEP 1: INITIAL CONTACT AND CLIENT FORM

Get in touch with our team and we will send you a short questionnaire by email. This will allow us a better understanding of your vision & will ensure the step of meeting in person runs as smoothly as possible. Prior to our first site meeting you can expect our information pack to let you know more about who we are & how we can help with your project

STEP 2: IN PERSON MEETING

We will meet with you at your home for a “dreams to reality” session, where we will discuss the completed questionnaire and dive deeper into understanding what you are wanting to achieve with your project. Up until this point there is no obligation and it is FREE! All we ask is that at the end of the meeting you give us a YES or NO to proceed developing your concept.

STEP 3: DESIGN & CONCEPT

Together, with the chosen architect we begin developing concept plans with you. This includes:

STEP 4: SIGN CONTRACTS & INSURANCE

Only once you have accepted the quote we will sign the Master Builder contracts. This will outline particulars of the job, including the payment process. We will also ensure the relevant insurances are in place

STEP 5: SUBMIT QUOTE WITH DETAILED TIMELINE

Our intention is to give you a quote based off the complete documents that will give a true and accurate representation of the build. As part of our quoting service we will provide for your benefit.:

STEP 6: CONGRATULATIONS!

Building commences! The most exciting part of the project starts! We will commence works on the agreed start date and throughout the entire build process there will be site meetings, plus via our purpose built software you will see the scheduling & have constant communication.

“Chris and the guys were transparent from beginning until the end. It was an absolute pleasure to work with the Tolcairn team, we are thrilled with what they have built for us”

RICK & LINDY BRINE, EAGLE BAY